FAQs

Portland Auto Clinic

  • What types of vehicles do you work on?

    Our service capabilities encompass both domestic and imported vehicles.

  • Do I need an appointment?

    Yes, we operate on an appointment-based system for all our automotive services.

  • How long does a typical repair take?

    Generally, repairs are completed within one business day, though this may vary depending on the specific nature and complexity of the repair required.

  • Can I get a repair estimate before you start work?

    Yes. We call with a clear estimate and get your approval before beginning any repairs.

  • What warranty do you offer?

    12 month / 12k miles

  • Do you offer brake service?

    Absolutely. We perform inspections, repairs, and full brake replacements including pads, rotors, calipers, and brake fluid flushes.

  • What should I do if my check engine light comes on?

    Don't ignore it. A check engine light can indicate anything from a loose gas cap to a serious engine issue. Schedule a diagnostic test as soon as possible.

  • Do you work with aftermarket or customer supplied parts?

    We typically recommend OEM or trusted aftermarket parts. Customer supplied parts may be accepted case by case but are not covered under our warranty.

  • How often should I service my vehicle?

    Maintenance schedules depend on your vehicle and driving habits. As a general rule, oil change are recommended every 3,000-5,000 miles for conventional oil and 5,000-7,500 for synthetic. We're happy to check your maintenance schedule for you.

  • Can I wait at the shop during my repair?

    Yes, for oil changes and inspections only. For repairs we recommend you drop off your vehicle.

  • What forms of payment do you accept?

    We accept most major credit cards, debit cards, and cash.

  • What should I do if my car is overheating?

    Safely pull over and turn the engine off immediately. Do not open the radiator cap. Call us or a tow service — overheating can cause major engine damage.

  • Do you offer towing or roadside assistance?

    No, but we're happy to make a recommendation for a local tow company.

  • Do you perform pre-purchase inspections?

    Yes. A pre-purchase inspection can help you avoid expensive issues before buying a used vehicle.

  • What signs mean I need to bring my car in?

    Look out for: • Strange noises • Warning lights • Leaking fluids • Vibrations • Burning smells • Decreased performance. If something feels off, bring your vehicle in for our expert assistance